Built Like the Records Matter. Because They Do.
Waivers hold your guests' personal details, their children's names and a signed legal agreement. Here's how WaiveGO protects them, in plain terms, with the technical details for your IT team.
- Encrypted
- Guest details and signatures
- Sealed
- A digital seal on every waiver
- Two-Step
- Required for every staff sign-in
- Backed Up
- Nightly, encrypted and tested
Guest Details Stay Private
Personal details are encrypted the moment they're saved, so they're unreadable to anyone without access.
- Contact details, birthdays, addresses, children's details, signatures and photos are all encrypted.
- Staff can still look a guest up by email or phone, without those details ever being stored in readable form. Only the signing adult's name is kept readable, so your team can find a waiver by name.
- Every connection to WaiveGO, from browsers and kiosks alike, is encrypted too.
Every Waiver Is Sealed
You can show that a signed waiver hasn't changed, even years later.
- The moment a waiver is signed, WaiveGO seals the full record, including the exact wording the guest agreed to.
- Each waiver is also linked to the one before it, so if a record were ever changed, removed or reordered, it would show.
- Every waiver has its own verification code that ties a printed copy or PDF back to the sealed original.
Only Your Team Gets In
The portal holds guest data, so getting in takes more than a password.
- Every staff and manager account needs a password and a code from their phone. It can't be switched off, and backup codes cover a lost phone.
- Repeated wrong codes or passwords slow the account down, so guessing doesn't work.
- There's no public sign-up. You invite each person, and turning someone's account off signs them out everywhere straight away.
Everyone Sees What Their Job Needs
Managers and front-gate staff have different jobs, and different access.
- Admins manage people, kiosks and settings. Front-gate staff work with waivers, templates and check-ins.
- You're never locked out: WaiveGO always keeps at least one active admin on your account.
Kiosks You Control
Only kiosks your team sets up can connect, and you can cut one off at any time.
- Each kiosk is set up once, on purpose, by someone signed in to your portal.
- If a kiosk is lost or retired, switch it off from the portal and it can no longer connect.
- The staff side of every kiosk has its own passcode, with limits on wrong tries.
Face Check-In Respects Privacy
WaiveGO Express is opt-in, kept private and easy to undo.
- A face is saved only when the guest agrees on their waiver. Everyone else checks in by QR code or name.
- Faces stay inside WaiveGO. They're never shared with an outside face recognition company, sold, or used for anything but checking that guest in.
- Faces are stored encrypted with the guest's waiver, deleted along with it, and can be removed by your team at any time.
- If a match is unclear, a team member decides, and every Express check-in is logged.
Every Action Is Recorded
An activity log shows who did what, and when.
- Sign-ins, check-ins, voided waivers, PDF downloads, exports, kiosk changes and account changes are all recorded.
- Admins can review the log at any time from the portal.
Backed Up Every Night
Your records are safe even if a server isn't.
- Your data is backed up every day by our database provider and again every night to separate storage.
- Backups are encrypted, and we test restoring them every week.
Questions from Your Security or Legal Team?
We’re glad to walk through how WaiveGO handles data in more detail, or to look into a security concern you’ve found. Write to hello@waivego.com.
Put a Secure Waiver System at Your Gate.
Shorter lines, less paperwork and waivers you can count on. WaiveGO is currently invite-only: request a demo and we'll walk you through it and talk about bringing your venue on.